
Support Center
Point-Of-Sale (POS)
25 guides
Sub-sections
25 guides in Point-Of-Sale (POS)
- 1 Authorization Password for Editing/Deleting Completed Transactions As a security measure, you may set that before receptionists could edit or delete completed transactions, you need to t…
- 2 Book Appointments / Reservations You can use the POS to book reservations and appointments. 1.) In the POS page change the DATE to the appropriate boo…
- 3 Card View The Card View page is the most used view type in the POS. In here you will be able to see all currently on-going client…
- 4 Closing the Cash Register for the Day You have to close the cash register at the end of each day to monitor discrepancies in the day’s payments and ensure ac…
- 5 Editing Completed Transactions
- 6 Inventory Management
- 7 Live Chat Support ZenSoft’s online chat support aims to help our clients with their concerns or issues regarding our software. You can ch…
- 8 Logout From POS 1.) Click your FULL NAME located on the upper right of the POS interface. 2.) Click the LOGOUT menu. 3.) If you only …
- 9 Manually Assigning Staff Commission 1.) From the Transaction Details page click the COMMISSION button. 2.) Select the appropriate SERVICE TAB. 3.) Type …
- 10 Online Booking via Facebook ZenSoft’s Online Booking module allows your clients to book/reserve your services directly in your salon/spa’s Facebook…
- 11 Opening Cash Register You should open your Cash Register every start of the day. 1.) After logging in at your ZenSoft Dashboard. Click on t…
- 12 Partial Payments The Partial Payment feature allows you to accept incomplete or partial payments from clients or “utang”. In our exampl…
- 13 Paying Account Balances 1.) Click POS. 2.) Search for the client’s name and click it. 3.) The account balance pop-up window will show the bal…
- 14 Petty Cash Expenses You may record all your petty cash expenses in the via the POS Expense Module. This module aims to replace traditional …
- 15 POS Notifications
- 16 Preview Transaction Details The Preview Transaction Details is a pop-up window that appears before you add payment to a transaction. This allows th…
- 17 Purchasing Gift Certificates
- 18 Record Old Transactions You record old transactions during the following instances: – You lost internet connection on the previous day and you …
- 19 Reviewing Completed Transactions If you wish to review already completed transactions in the POS follow the steps below: 1.) In the POS interface, click…
- 20 Room Availability View In the Room Availability view you will be able to see which rooms/chairs/areas in your branch is occupied and which are…
- 21 Staff Availability View In the Staff Availability view you will be able to see which staff in your branch is available and which ones are curre…
- 22 Staff Sales Report The Staff Sales Report shows a quick summary of the day’s performance of all the staff. You will be able to see how man…
- 23 Updating Employee Schedule
- 24 Updating the Template for the Printed Receipts This article teaches you how to change the header and footer texts on the printed POS. 1.) From the Admin Dashboard c…
- 25 Voiding or Cancelling Transactions To void a certain transaction follow the steps below: 1.) There are two ways to void a transaction. By clicking the VOI…
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